At Your Urban Canvas, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.yoururbancanvas.com.

1. Information We Collect

We collect the following types of data:

• Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
• Order Information: Details about purchases and transactions.
• Technical Data: IP address, browser type, and usage data (via cookies and analytics tools).

2. How We Use Your Information

We use your data to:

• Process and fulfil orders.
• Provide customer support.
• Improve website functionality and user experience.
• Send marketing communications (if you opt in).

3. Third-Party Services

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal) to complete transactions.
• Shipping providers to deliver your order.
• Analytics tools (e.g., Google Analytics) to track website performance.

We do not sell your data to third parties.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can adjust your browser settings to disable cookies, but some website features may not function properly.

5. Marketing and Analytics Tools

We use third-party tools such as Meta (Facebook) Pixel, Conversions API, and Google Analytics to collect data about how users interact with our website. These tools help us understand customer behaviour, improve our website functionality, and measure the effectiveness of our marketing campaigns.

Information collected via these tools may be shared with Meta to deliver personalized ads on Facebook and Instagram. You can learn more about how Meta uses your data in its Privacy Policy. You can opt out of interest-based advertising through your Facebook Ad Preferences or via industry tools such as YourAdChoices.

6. Data Security

We take reasonable steps to protect your personal data. However, no online transaction is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, correct, or delete your personal data. To do so, contact us at sarah@yoururbancanvas.com.

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page.

Effective Date: May 2025